The opportunity
The Adoption, Innovation, and Transformation team within OpenAI for Government helps government organizations turn OpenAI products into durable capabilities and measurable mission impact.
What you'll do
Own the enablement of OpenAI products, including ChatGPT Enterprise and: Agents, helping define effective patterns for responsible adoption across government organizations.
Lead government customers through the full enablement lifecycle, from initial: onboarding and activation through expansion, optimization, and long-term adoption.
Define and manage structured enablement and deployment programs with clear: goals, milestones, owners, and measures of success.
Design and deliver high-impact engagements—including onboarding sessions,: advanced capability training, executive briefings, academies, hackathons, listening sessions, and hands-on mission or workflow labs—for audiences ranging from senior leaders to front-line staff.
Guide government leaders, champions, technical teams, and working teams: through organizational change by building confidence, establishing effective habits, and translating product capabilities into practical workflows and mission outcomes.
Serve as a subject matter expert for designated products, roles, or: government mission areas, building deep expertise and identifying emerging public-sector use cases for new product capabilities.
What they're looking for
- Develop government-specific learning journeys, training materials, playbooks,: FAQs, demonstrations, use cases, customer impact stories, and communications that enable high-quality adoption programs to scale.
- Provide timely education for product launches, new features, and capability: rollouts, translating product updates into clear and practical relevance for government users.
- Advise government customers on workforce communications and engagement: strategies that build awareness, confidence, participation, and sustained use.
- Build trusted relationships with government leaders, program owners,: technical teams, champions, and front-line public servants, creating experiences that reflect an understanding of their constraints, motivations, and responsibilities to the public.
