The opportunity
Scale's public sector business is providing the best of American commercial technology and innovation to protect the homeland and meet the moment. As a member of our public sector delivery team, you will own relationships critical to the portfolio of clients charged with a layered defense for the United States.
What you'll do
Own customer relationships across the account, from senior government leaders: and program offices to analysts and operational users
Build structured user-engagement programs that reach the operators and: analysts using Scale’s products day-to-day
Work alongside customers to translate operational workflows and mission: problems into well-defined AI and agentic workflow use cases
Lead cross-functional teams across engineering, product, operations,: security, and government stakeholders to deliver on customer objectives
Plan and execute customer engagement weeks, user testing events,: demonstrations, briefings, and other onsite activities
Drive adoption of Scale capabilities in operational environments,: incorporating user feedback into product requirements and delivery priorities
What they're looking for
- Active TS/SCI clearance
- + years of experience in technical program management, software engineering,: systems engineering, product management, technical consulting, or a related technical delivery role
- Demonstrated ability to build trust with both senior executives and hands-on operational users
- Experience translating complex customer workflows into structured technical or product requirements
