The opportunity
Scale AI is at the forefront of the AI revolution, helping the U. S.
What you'll do
Manage customer relationships from the executive to the end user
Work alongside customers to scope agentic workflow use cases that Scale’s: engineering team will build and you will ultimately refine
Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
Lead with a “whatever-it-takes” mentality, proactively identifying customer: needs and operator pain points to ensure customer success
Oversee onboarding and successful implementation of customer accounts
An active TS/SCI clearance
What they're looking for
- + years of work experience succeeding in stakeholder management or a: customer-facing role delivering enterprise-scale applications / solutions
- A track record of structured, analytics-driven problem solving
- Excellent verbal and written communication skills
- Willingness to be onsite with the customer in the Colorado Springs area 4: days per week and able to travel at least 25% of the time (as needed)
