The opportunity
DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like…
What you'll do
Lead, grow and develop a small, senior full stack team, and set its technical: direction across services and the customer-facing web experience.
Own the customisation surface end to end: terminology and glossaries, style rules, style profiles, translation memory, and the sharing and administration around them.
Shape the product, not just deliver it. Work with your product manager and: designer to define how customisation should actually feel to use, and bring a point of view of your own rather than waiting for a specification.
Challenge what we are shipping. The biggest wins available here are the: unglamorous ones: making it possible to organise, find and trust a large set of customisations rather than being buried by them. We want someone who spots those and argues for them.
Take responsibility for whether customers use what we build, not just whether: we ship it. Find out where people drop out of the journey and close those gaps.
Reduce the setup burden. Make configuring customisation something an: administrator can do confidently on their own rather than something that needs weeks of guided onboarding.
What they're looking for
- Partner with our research colleagues to bring adaptive, context-aware: personalisation from prototype into a product customers trust, including the transparency that lets them see why a translation was personalised.
- Look after customer-owned assets properly. Glossaries and translation: memories are what our customers have invested most in, and they need to be safe, portable and correctly scoped.
- Work across research, product, design, platform, identity and go-to-market: teams, and turn what customers are hitting into engineering priorities leadership can act on.
- You have worked closely with product and design to define user experience,: not just to receive requirements from it. You can point to a product decision that was better because you were in the room.
