The opportunity
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to…
What you'll do
Develop and own strategic account plans to drive retention, expansion, and: adoption across your portfolio of enterprise customers.
Act as a trusted advisor to finance stakeholders by providing guidance on: best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
Build multi-threaded relationships across functional areas (Finance,: Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
Partner cross-functionally with Sales, Product, Credit, Risk, and Operations: teams to deliver a seamless customer experience and advocate for product improvements.
What they're looking for
- Own key metrics for your accounts: GMV growth, product adoption, credit utilization, and customer health scores.
- + years in a customer-facing role owning account health, executive relationships, or expansion strategy.
- Direct experience with core accounting workflows, such as invoice processing,: T&E tracking, budgeting, accounts payable, ERP systems (e.g., NetSuite, QuickBooks), or spend management tools.
- Experience managing complex, global enterprise accounts (10,000+ employees),: with the ability to navigate nuanced org structures and build durable partnerships.
