Enterprise Customer Success ManagerActive$150K–$190K

Perplexity
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San FranciscoCustomer Support

The opportunity

We are looking for an experienced Enterprise Customer Success Manager to join our Enterprise team. In this crucial role, you’ll be responsible for executing onboarding and adoption strategies through key client ownership across our Enterprise clientele.

What they're looking for

  • Monitor and report on established key performance indicators, analyze data to identify trends
  • + years experience in Customer Success or Account Management roles at scaling: tech companies, specifically working with enterprise clients
  • Proven track record of driving enterprise-level satisfaction, growth, and retention
  • Excellent communication and presentation skills, with the ability to engage C-level executives