The opportunity
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What they're looking for
- Apply automation (scripting, workflow tools, RPA) to repetitive support,: configuration, and reconciliation tasks.
- Leverage AI tooling for intelligent ticket triage, root-cause analysis,: anomaly detection, and knowledge-base assistance.
- Partner with Finance and IT to automate reconciliations, exception handling, and cash-application logic.
- Stay current on emerging AI and automation capabilities and champion their: adoption across the supported application portfolio.