Experience Specialist / Product ExpertActive£30K

The opportunity

As a Product Expert, you will be part of a passionate and knowledgeable team at Home Ground, a premium coffee showroom bringing together the Sage, Lelit, Baratza and Beanz brands within the BRG portfolio. You will bring these brands to life through exceptional coffee…

What you'll do

  • Deliver exceptional customer experiences

  • Operate and maintain Home Ground

  • Support BRG events and Experience days

  • Support live shopping and content creation

  • Deliver customer engagement and sales

  • Work collaboratively across Home Ground

What they're looking for

  • Embrace the Stellar Values: Own It, Be Can Do, Stay Curious and Work Smart
  • Proven experience in sales, hospitality, retail or customer service.
  • A genuine passion for coffee and enthusiasm for learning about our brands and products.
  • Strong barista skills, or the ability to demonstrate these skills to the required standard following training.