The opportunity
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to…
What you'll do
Provide Tactical Site Oversight: Maintain a highly-visible presence across Waymo's critical operations sites in the assigned market to ensure facilities run smoothly 24/7/365, and the physical environment remains safe, functional, compliant, and mission-ready.
Ensure Service Delivery & Critical Uptime: Drive end-to-end facilities operations service delivery across the assigned market, ensuring high standards of execution that meet critical uptime SLAs.
Manage Budget & Resource Optimization: Oversee and optimize the local facilities budget, operational resources, and space utilization within the assigned market, ensuring that daily maintenance and space utilization adjustments do not disrupt business-critical operations.
Serve as the Local Stakeholder POC: Act as the primary local facilities liaison and build strong partnerships with local market teams (including Fleet Operations, Security, and EHS) and site leads to resolve daily operational friction and align facilities with business needs.
Govern Onsite Vendors & Service Contracts: Provide direct, "on-the-ground" governance and oversight of the contracted Integrated Facilities Management (IFM) service provider, monitoring performance against SLAs and scorecards to immediately correct service gaps.
Support Process & Operational Reporting: Implement and manage local facility dashboards and reporting workflows to analyze site performance data, measure key success metrics, and support high-volume site operations and space utilization.
What they're looking for
- BA/BS degree in a related field such as Facilities Management, Business: Management, or Engineering (or equivalent practical experience).
- + years of account management, outsourcing management, or facilities: operations experience with a track record of managing multi-site portfolios at an L6/manager level.
- Demonstrated experience managing complex budgets, service delivery contracts,: and third-party vendor performance.
- Deep understanding of technological advances, change management,: organizational leadership, and compliance requirements, and how each supports/drives workplace and facilities strategies.
