The opportunity
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
What you'll do
This role supports 24/7 AV depot operations and requires availability to work: day shifts, with hours scheduled between 12:00 PM - 11:00 PM.
Schedules will include weekends and holidays based on depot operational requirements.
Specific shift times and schedules will be determined based on operational needs and business requirements.
Shift Leadership & Team Management: 24/7 Operational Command: Lead and oversee all depot operations during assigned shifts, managing team performance, task allocation, and workflow optimization to meet fleet availability targets and SLAs.
Personnel Development: Conduct regular one-on-ones, performance reviews, and coaching sessions while fostering a culture of continuous improvement and safety-first mindset across all team members.
Real-Time Staff Management: Maintain real-time updates of staff availability, coordinate shift handovers, and ensure adequate coverage for all critical depot functions including cleaning, charging, calibration, and maintenance support.
What they're looking for
- Escalation Management: Serve as primary escalation point for urgent operational issues, coordinating with partner support teams for fleet-wide events, safety incidents, or disruptions affecting three or more vehicles.
- Safety Program Implementation: Implement Safety Risk Management Program aligned with partner requirements, including hazard identification, risk assessment, and mitigation strategies.
- EHS Compliance Leadership: Ensure all depot operations meet OSHA, EPA, and partner-specific EHS standards, including implementing 30+ safety programs from hazardous materials handling to emergency response protocols.
- Incident Response Command: Lead incident response within 30-minute SLA, conducting root cause analysis, implementing corrective actions (CAPA), and submitting preliminary reports within 24 hours per partner standards.