Float Medical AssistantNew
The opportunity
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office.
What you'll do
Capture relevant information about the patient’s health and healthcare: experience while rooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments
Assist with the coordination of post-visit care by scheduling appointments: with specialists, coordinating referrals, and sharing information to the patient’s internal and external care team
Collaborate with providers to monitor the health of a panel of patients and: determine if they are up to date on preventive measures
Participate in the daily operations of a primary care practice, such as: answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space
Assist in providing patient education on chronic disease management and coach: patients using an action-planning model based on motivational interviewing techniques
Provide anticipatory preventive guidance to families with children by: establishing healing relationships with members and families
What they're looking for
- At least 1 year of experience in a high touch customer service or patient: facing role in a healthcare setting required.
- Strong written and verbal communication skills
- Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
- A proven track record of persisting through change, demonstrating a forward: thinking perspective when under pressure, and consistently stepping up to take action on challenges
