The opportunity
As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive…
What you'll do
Partner with customers on forward deployed engagements from discovery through: launch, translating business goals and workflow requirements into scalable clear solution design and Notion solutions that drive durable adoption.
Design scalable Notion architectures that translate customer workflows,: permission and governance needs, integrations and AI use cases into optimal workspaces that are easy to adopt, manage and scale.
Design and deploy AI-native workflows using Notion AI, custom agents,: automations, Workers, Developer Platform capabilities and adjacent AI tools, partnering with Forward Deployed Engineering when advanced technical depth is needed for migrations, API constraints, security architecture or frontier implementation.
Help customers navigate change by designing adoption plans, enablement: materials and launch approaches that drive sustained usage and measurable business value.
Identify repeatable patterns across customer engagements and convert them: into packaged solutions, templates, reference architectures, run books, enablement assets and product feedback.
Serve as a trusted advisor to customers, simplifying complex technical: requirements, making practical tradeoff recommendations and helping stakeholders align around a clear implementation path.
What they're looking for
- Partner cross-functionally with GTM, Product, Engineering, PMM, Services: leadership and the partner ecosystem to scale what works beyond individual customer engagements.
- Create clear implementation plans, handoff materials and success measures: that align customers and internal teams on the path to value.
- + years of experience in tech services/consulting, solutions architecture,: implementation, customer engineering, or a similar customer-facing role.
- Proven ability to translate ambiguous customer goals into clear workflows,: implementation plans, solution architectures, and measurable success criteria.
