Fraud Operations Analyst (CDMX)Posted today

The opportunity

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

What you'll do

  • Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors

  • Conduct investigations on merchant accounts to support financial partner requirements

  • Assess risk factors and trends of potentially fraudulent activity

  • Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience

  • Contribute to root cause analysis to identify opportunities to predict,: prevent, and mitigate risk within process and performance

  • Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team

What they're looking for

  • Some experience in fraud analysis, fraud investigations, or fraud operations
  • Experience using data to make assessments and judgments
  • A team-focused mentality and effective problem-solving skills
  • The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented
  • You're willing to periodically work a weekend (remotely) for which you will be compensated with weekdays off
  • You are available to work 100% in-office on Av. Paseo de la Reforma, Mexico: City. We're open to people relocating from other Mexican states, and you may be eligible for relocation assistance from Stripe, depending on the distance you'd be moving from.
  • Fraud experience in payments, e-commerce, or fintech mitigating digital and card-not-present fraud
  • Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools