The opportunity
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What they're looking for
- Experience: A minimum of 1+ years in the payroll industry with a foundational: understanding of taxes, compliance, filings, and wage laws across multiple states. At least 2 years in a customer-facing role, ideally within a contact center, accounting, payroll, taxes, or benefits environment.
- Customer-focused: You excel at problem-solving and communication, always putting the customer first.
- Detail-oriented: You have a keen eye for detail and a strong affinity for working with numbers.
- Tech-Savvy: Proficient in GSuite and Mac. Familiarity with Salesforce, JIRA, and Slack is a bonus.