The opportunity
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What they're looking for
- Surface client feedback to product and leadership to inform platform: improvements, and stay current on 401(k) regulations and best practices
- Use AI tools to streamline workflows, improve client communications, and: increase efficiency across your book of business
- + years of total work experience with 3+ years in client-facing: implementation, account management, technical onboarding, or retirement plan administration; startup and/or financial services experience a plus
- Proven ability to manage a large, active book of business involving complex,: multi-step processes simultaneously while staying organized and proactive across competing priorities