The opportunity
This role will serve as a key execution partner to the GenAI Customer Compliance Manager, with a strong focus on supporting GenAI delivery workflows through embedded compliance operations and Legal coordination. The GenAI Compliance Operations & Programs Associate will sit at…
What you'll do
Manage end-to-end compliance review workflows for GenAI projects: from early-stage intake through review, approval, launch, and verification — in close partnership with Engagement Management and Delivery.
Evaluate incoming work for compliance risk signals (e.g., data sensitivity,: copyright exposure, privacy concerns); triage and prioritize requests for Legal based on risk, scope, and delivery timelines.
Partner with Engagement Management to translate and execute risk mitigation: at both the project and customer level, gather operational input to develop and prioritize systematic compliance controls, and train/educate Ops stakeholders on common or emerging compliance risks.
Ensure Legal receives clear, structured, and actionable context; coordinate: reviewers across Legal and internal teams to support SLA adherence.
Identify workflow friction points and contribute to improving processes,: templates, and prioritization frameworks.
Maintain dashboards to track throughput, bottlenecks, SLAs, and risk trends.
What they're looking for
- Support Engineering and Ops in developing and implementing scalable risk mitigation solutions.
- Operationalize solutions into repeatable workflows aligned with delivery processes.
- Monitor adoption and effectiveness; escalate gaps or risks as needed.
- Support audit readiness activities including evidence collection and: documentation under the direction of the Customer Compliance Manager.
