Global Workplace Services Manager, Events & ExperiencesActive$145K

Databricks
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The opportunity

Databricks is one of the world’s fastest-growing data and AI companies—an industry leader transforming how organizations harness the power of their data. As we scale rapidly across the globe, we’re seeking an experienced, Global Workplace Services Lead with a focus on events &…

What you'll do

  • Global Experience Strategy: Define and execute a multi-region workplace experience strategy that drives office attendance, fosters company culture, and strengthens employee community. Include a comprehensive operational roadmap, and timeline.

  • Event Operations & Execution: Direct and be able to lead and liaise with local workplace specialists and outsourced teams the end-to-end planning and delivery for high-visibility workplace events, including weekly happy hours, monthly activations, business meetings and trainings, executive/board dinners, product launch celebrations, holiday gatherings, and community activations; Command on-site physical events, serving as the primary point of escalation to supervise and manage real-time staffing logistics, and conduct troubleshooting to safeguard attendee safety and experience.

  • Cross-Functional Collaboration: Partner closely with internal stakeholders—including Internal Communications, People/HR, Executive Assistants, Corporate Marketing, IT/AV, Security, food and beverage teams, and local workplace leaders and specialists—to ensure seamless event delivery.

  • Strategic Stakeholder management: Provide exceptional interpersonal, negotiation, and diplomatic capabilities to seamlessly collaborate with, influence, and align global cross-functional stakeholders and executive leadership teams.

  • Global Standards & Playbooks: Develop standardized global playbooks, service-level agreements (SLAs), and operational guidelines for local workplace teams to execute events consistently across regions.

  • Vendor Management: Oversee global contracts and relationships with event production vendors, catering teams, and local event suppliers.

What they're looking for

  • Budget & Measurement: Manage and build a multi-million-dollar global experience budget. Establish key metrics (NPS or similar, participation rates, cost-per-attendee) to measure event impact, connection, and inform future programming.
  • Technical Fluency: Approach process and procedure with technical competency utilizing event management platforms, cross-functional collaborative tools (such as Cvent, Asana, Slack, Zoom, Epoch and mobile event applications), and AI to drive production timelines and organize project workforces and workflows.
  • Mentor and Coach: Mentor and coach workplace specialists with a focus on events & experiences, as well as outsourced team members to grow in the field, and provide best in class experiences to the Databricks community.
  • –12+ years leading workplace experience, experiential events, or hospitality: programs within a fast-growing global tech company.