The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
Own the Onboarding Experience: Set and execute the strategy for Adyen’s global onboarding surface. Own the front-end experience and API design, continuously optimize the flows that drive activation, conversion, and time-to-value across merchant and sub-merchant journeys.
Turn Onboarding into a Growth Engine: Treat onboarding as a primary lever for product-led growth. Use experimentation and data to remove friction, lift conversion, and accelerate how quickly customers reach value.
Balance Experience with Trust: Partner closely with Risk, Fraud, Compliance, Legal, and Regulatory teams to design onboarding experiences that are seamless for customers and fully acceptable to internal governance and external regulators. Make pragmatic, well-reasoned trade-offs between frictionless UX and rigorous control.
Apply AI to the Product and to How You Work: Bring AI and machine learning into the onboarding experience itself — smarter, faster, more adaptive flows — while operating as an AI-native leader who uses modern tooling to build products and raise the productivity of your team.
Build and Develop the Team: Lead, coach, and grow a globally distributed team of product managers across Chicago and Amsterdam. Set high standards for product craft, analytical rigor, and ownership.
Established a clear, executable vision for a best-in-class global onboarding experience
What they're looking for
- Measurably improved activation and conversion through disciplined experimentation
- Shipped onboarding flows that are both customer-loved and fully aligned with: risk, fraud, and compliance requirements
- Introduced AI/ML-driven capabilities that make onboarding smarter and faster
- Experienced Product Leader: You have 8+ years of product management experience, including 2+ years leading and developing product managers. You have launched and evolved complex products across the full lifecycle.
