The opportunity
Foragers is a new Field Services team within our physical infrastructure organization. We're the boots on the ground for Anthropic's physical infrastructure: the people who get hardware into racks, gear commissioned, and sites handed over.
What you'll do
Run the physical lab across both sites: receiving and staging, rack-and-stack, cabling, power distribution and load planning, cooling, floor layout
Bring up new server and accelerator platforms as they arrive, from crate to a: machine someone can SSH into: firmware and BIOS/UEFI setup, out-of-band management, OS install, network provisioning
Own hardware procurement for the lab: work with teams on what's coming, order ahead of need, chase quotes and lead times, keep receiving and inventory in order
Own RMA processes end-to-end for lab hardware: triage, swap, ship, track, close; drive vendor escalations
Build the one-off setups engineers ask for: debug and programming harnesses (JTAG/SWD/UART), remote power switching, console and KVM access, and the occasional improvised fix for hardware running outside the conditions it was designed for
Oversee smarthands and contractor work on-site (electricians, cabling crews,: riggers, integrators, OEM field engineers): scope it, dispatch it, validate the quality
What they're looking for
- Hands-on experience running a hardware, systems, or datacenter lab, or a: similar physical compute environment: rack-and-stack, copper and fiber cabling, power distribution (PDUs, circuits, phase balancing)
- Working knowledge of server hardware and its management plane: BMC/IPMI/Redfish, BIOS/UEFI configuration, serial console, PXE/network boot, firmware updates
- Enough Linux and networking (VLANs, DHCP, DNS, basic switch config) to take a: bare machine to a state a remote engineer can use
- Have managed vendors, contractors, quotes, and freight for physical equipment
- Comfortable and safe with power tools, bench power supplies, and a wiring or rack elevation diagram
- Work independently with minimal supervision , and know when to ask
- Bias toward action and comfort with ambiguity: you'd rather move and adjust than wait for perfect information
- Communicate clearly and directly, especially when flagging risks or blockers
