The opportunity
In this role, you will report directly to me, and your responsibilities will include:
What you'll do
Building and maintaining a long-term vision and 6-month roadmap for Platform & Infrastructure.
Growing the Platform & Infrastructure team. You’ll hire ICs, managers, and: build out a headcount plan. This will include determining if more specialized roles need to be established (e.g., DB Admin).
Building and maintaining an excellent relationship with Product Engineering.: The ideal state is that Product Engineering can move incredibly fast independently without breaking performance or reliability, and Platform & Infrastructure doesn’t feel like they’re always cleaning up someone else’s “mess.” Today, there’s a great relationship, but there’s always room for improvement!
Assessing and improving our monitoring and incident management process.: Again, we’re doing relatively well here, but there’s always room to improve. For example, making uptime measurement easier and improving coordination with Support during incidents.
Maintaining vendor relationships and negotiating pricing for our critical: hosting and observability infrastructure , including AWS, ClickHouse, Datadog, and Braintrust. They have a meaningful impact on gross margin and need to be kept in check.
You’ve managed managers. Managing other leaders is a very different ball: game, and not everyone enjoys it or thrives in it. Within your first 6 months, you’ll most likely have to hire a manager underneath you.
What they're looking for
- If you have experience managing developer experience and developer tools,: building out a dedicated team for DevEx . If you don’t have experience here, DevEx will report into Product Engineering. Happy to discuss once we meet!
- You played an important role leading a company through a high-growth period: (either as an IC Lead or Engineering Leader). You had to make high-quality decisions under pressure. That often meant striking a balance between short-term fixes to keep the product from falling over and long-term investments to ensure it didn’t happen again.
- You have experience hiring and building hiring processes, and enjoy it!: You’ve designed interviews, interview loops, and led hiring strategy.
- You have a track record of excellent collaboration with other departments.: You were a key contributor to company-level initiatives that involved Product Engineering, Product, Sales, or Support. Those departments felt heard and supported, yet positively challenged by you.
