Head of Sales OperationsActive
The opportunity
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.
What you'll do
Manage and develop teams across Transaction Operations, Order Operations,: Title Operations, Controls & Compliance, and Product Management
Foster a culture of continuous improvement, accountability, and operational excellence
Optimize team workflows to ensure efficient task distribution and execution
Own end-to-end sales operations processes from contract execution through registration and title transfer
Ensure registration completion and maintain rapid case resolution
Oversee order finalization, contract validation, and payment processing across SAP and Salesforce
What they're looking for
- Manage complex customer escalations and buyback processes
- Coordinate title operations including trade intake, lien payoffs, and wholesale partner fulfillment
- Maintain compliance with state and federal regulations across all jurisdictions
- Oversee bank and lienholder title management and reporting
