Head of Technical ServicesPosted today$278K

The opportunity

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to…

What you'll do

  • BAS & BOS Technical Architecture: Define the technical direction and global: network architecture for Building Automation Systems (BAS) and Building Operating System (BOS) platforms, prioritizing system sustainability, enterprise scalability, and long-term risk mitigation

  • Master Systems & BOS Integration: Act as the Master Systems Integrator (MSI), directing the integration of on-premise OT networks, IP controllers, BACnet protocols, and cloud BOS service architectures across disparate Charging and Building systems

  • BAS/BOS Crisis Escalation & RCA: Serve as the primary 3rd-level technical contact during critical BAS network disruptions and BOS integration outages, leading root cause analysis (RCA) and deploying permanent architectural fixes under pressure

  • Control Design & BOS Programming Standards: Oversee the creation of control submittals, network topologies, panel layouts, and controller programming (graphical block and line code) while enforcing BOS data schemas, OCPP guidelines, and code reviews

  • Automation Team Leadership & Mentorship: Lead and motivate a team of automation technicians and integration engineers, building technical depth in BAS network diagnostics, protocol configuration, and hands-on operational excellence

  • Cross-Functional Stakeholder Alignment: Bridge physical facilities and software teams by partnering with IT, Hardware Engineering, Fleet Operations, and automation vendors to translate operational needs into integrated BOS requirements

What they're looking for

  • BAS & OT/IT Technical Depth: 5–7+ years of experience in building automation systems, OT/IT network integration, or master systems engineering, with deep expertise in BAS protocols (BACnet IP/MSTP, Modbus) and edge-to-cloud network architectures
  • Software & Infrastructure Core Skills: Proficiency with Linux environments, programming/scripting (Python, Java, graphical block code), database management, and cloud technologies (GCP, AWS, Azure) used for facility data pipelines and BOS platform services
  • Mechinical Controls & Schematics Aptitude: Strong foundational understanding of HVAC mechanics and electrical control circuits, with the hands-on ability to translate complex wiring diagrams, control submittals, and spatial schematics into standardized BOS data models
  • Service Methodologies & Crisis Support: Application of ITIL, Agile/Scrum, or DevOps frameworks to smart building operations, combined with experience leading 3rd-level incident resolution, Root Cause Analysis (RCA), and network fault isolation