The opportunity
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What you'll do
Build, automate, and maintain reports and dashboards that track sales: performance, funnel metrics, pipeline health, SLAs, and rep productivity; keep definitions consistent and documentation clear.
Partner with RevOps, Finance, Marketing, and Analytics to produce operational: reporting, revenue insights, and forecasting models across the weekly forecast, monthly reviews, and QBR cadence.
Own metric definitions and data accuracy so leaders trust the numbers they act on.
Identify and prototype AI and automation tools, such as content generation,: analytics copilots, and call coaching, that remove manual friction from the sales process.
Partner with Sales, BizTech, Product, and Enablement to embed AI into daily: sales workflows, improving both efficiency and effectiveness.
Source and lead net-new AI and automation projects, connecting data insights: to process improvements that lift rep productivity.
What they're looking for
- Examine workflows and rep performance to identify bottlenecks; recommend and: implement process and automation changes that improve conversion, efficiency, and the rep experience.
- Partner with Sales Enablement to document processes, build playbooks, and: drive adoption of new tools and workflows.
- Provide day-to-day support to HI Sales leadership and reps: ad hoc data requests, process issues, and one-off investigations.
- Own account and territory administration as the business evolves, assignment: and coverage upkeep, book reassignments for leave and departures, large-scale account rerouting, and segment reclassification, supported by lead-routing and round-robin automation.
