Hub Supervisor (6 months contract)Active$55K
The opportunity
Location: Calgary Hub, 134-610 Aero Drive NE, Calgary, AB, T2E 3R1
What you'll do
Manage a team of Warehouse Associates and Delivery Associates to meet quality: standards, achieve performance metrics, and execute the delivery processes end-to-end
Accountability for health & safety compliance, recordkeeping, reporting and investigation
Meeting and exceeding service KPIs, and responding to customer service requests and escalations
Conduct team huddles to convey safety messaging, and quality tips, and: maintain engagement and open communication with employees
Supervise the sortation operation, and loading process, and perform: dispatching functions for drivers while on-road. Direct activities and provide training, coaching, and guidance
Management of employee scheduling, time & attendance, and performance reviews
What they're looking for
- Ensure communication on maintenance, availability, and security of all: HelloFresh assets along with the Fleet Asset Specialist
- Responsible for ensuring compliance with all safety, GMP, and: policies/procedures, as well as adherence to PPE/hygiene policies.
- Build an inclusive workplace culture and relationships with all staff,: delivering on development and retention goals
- Operate a lean facility by making recommendations to improve and implement new processes
