The opportunity
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
What you'll do
Communicate with existing customer accounts through email, Zoom, and Ironclad: about Figma’s platform and pricing
Close inbound sales requests for subscription expansions, including adding: products or licenses, creating new instances, and upgrading to the Enterprise Plan
Manage inbound billing requests (such as processing renewals and changing payment term/method)
Close targeted outbound account renewals
Qualify and handle inbound sales requests
Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products
What they're looking for
- Desire to build career in Sales: ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
- Strong technical aptitude with ability to learn new products, processes, and policies as we go
- Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
- Inherent curiosity and commitment to ongoing learning, adaptable and: comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
