The opportunity
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed,…
What you'll do
Acquiring and developing trust relationships with a portfolio of major: clients (global institutional/VIP clients)
Expanding the relationships with existing customers by sustained communication, understanding of their needs
Building key customer service processes and systems, formulating management: rules, and tracking the status of key customers
Analysis of user behavior, finding hidden needs, writing key customer: analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback
What they're looking for
- Sales experience (customer acquisition/ origination), having had a clear sales KPI
- Familiar with the use of a CRM tool
- Worked autonomously within a sales team. Experience in working with regional: sales teams and in attending and hosting events to acquire new customers.
- At least 3-5 years working experience in sales and client services function: with international financial background in banking, investments, FX sales
- Client portfolio including institutional clients, HNW individuals, prop: trading firms, private bank customers with brokers, futures institutions or commercial banks and etc
- Strong communication, ability to be flexible in a variety of situations,: excellent relationship maintenance and sales skills, able to work under pressure
- Passionate about crypto. Industry experience would be of an advantage
- Fluency in English is required, fluency in additional languages would be a bonus
