The opportunity
We are looking for a technical consultant who thrives at the intersection of code and customer. As a member of our Technical Services team, you’ll help our most strategic customers deeply integrate Asana into their ecosystems through custom automations, integrations, and strategic guidance.
What you'll do
Become a subject matter expert on Asana’s product, APIs, and developer tools
Design and deliver scalable, customized solutions: including AI-augmented workflows — that integrate Asana into complex enterprise ecosystems
Lead post-sales delivery from kickoff through close: owning the project lifecycle, writing and reviewing code, and partnering with Customer Success Managers to ensure customers realize lasting value
Partner with Implementation Managers to coordinate project delivery, maintain: momentum, and hold a high bar for customer experience throughout each engagement
Provide guidance on automation, integration, and extensibility within complex tech stacks
Evaluate technical feasibility of sophisticated customer use cases and drive: alignment on solution strategy across cross-functional teams
What they're looking for
- Collaborate with internal teams to deliver a seamless end-to-end customer experience
- Identify opportunities to improve technical services offerings and scale delivery practices
- Represent the voice of the customer by sharing feedback with Product, Engineering, and Developer Relations
- Demonstrates curiosity about AI tools and emerging technologies, with a: willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
