IT Support Specialist, APACNew

Anduril Industries
Apply now

The opportunity

Anduril Industries is a defense technology company with a mission to transform U. S.

What you'll do

  • Provide on-site and remote technical support for software and hardware.

  • Handle tickets in the Jira Service Management system.

  • License administration of end user software including but not limited to Adobe, Lucid, etc.

  • Identify persistent problems and recurring failures for root cause analysis.

  • Windows, Linux and Apple computer management.

  • Responsible for deploying, recovering, maintaining and tracking of IT hardware.

What they're looking for

  • Identify and document knowledge articles and SOPs for end users and internal IT.
  • Assist with on-going operational improvements.
  • Participate in or lead projects as assigned.
  • Participate in a weekly on-call rotation.