The opportunity
Provide IT support to N26 employees to resolve technical issues.
What you'll do
Provide IT support to N26 employees to resolve technical issues.
Support end-user devices and systems including macOS, Windows, iOS, Android, and ChromeOS.
Manage and support N26 tools and applications such as Google Workspace,: Kandji, Intune, Jira, Confluence and ServiceNow.
Respond promptly to service issues and requests.
Deliver technical support across the company.
Assist with IT onboarding and training for new employees.
What they're looking for
- Develop, update, and maintain IT documentation, including internal process documentation and user guides.
- Manage hardware and software asset inventory, ensuring accurate record-keeping.
- Design and execute projects to enhance systems and operations.
- Since IT Support and IAM Operations are a part of the same team you will: become familiar with basic IAM Operation tasks so can leverage each other's skillset when required.
