IT Systems EngineerActive$142K–$162K

The opportunity

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

What you'll do

  • Identify and solve team, organisational, and business automation and integration problems.

  • Design, build, and own efficient and easy-to-maintain automations and: integrations that address challenges and improve our posture in identity & access management, endpoint management, security, compliance and enterprise email deliverability.

  • Take part in high-impact cross-organisational projects to integrate, expand,: and evolve our corporate IT infrastructure, with a strong emphasis on infrastructure-as-code.

  • Govern and promote automation and AI adoption through enablement and: education with the aim of eliminating friction and toil and help the business to work sustainably.

  • Take part and drive bleeding edge aim tools: we don’t shy away from being beta testers for new features/products to optimise our organisation

  • Drive IT incident response in concert with other InfoSec and engineering teams

What they're looking for

  • Look to drive and lead impact across the organisation to adhere to our values and consistently raise the bar
  • Integrate and utilise AI tooling and continuously drive our automated no code: infrastructure via tools such as Tines and Workato
  • First and foremost, you must have a passion for systems and automation and: the desire to develop your skills in a fast-moving company! Having experience with iPaaS platforms and enterprise email deliverability are a plus .
  • You have 3 to 5 years of experience as a Systems Engineer and possess great: problem-solving skills with the ability to challenge assumptions by making data-driven discoveries and finding corresponding solutions.
IT Systems Engineer at Intercom | Role Match