The opportunity
Team: KYC Operations Location: Sofia (office first, full-time)
What you'll do
Review and clear SUBA transaction alerts, releasing stopped transactions once checks are complete
Call merchants to resolve complex verification cases and callback requests
Carry out enhanced due diligence case management for both merchant and consumer profiles
Support onboarding tasks and ad hoc governance, risk, and compliance requests when needed
Meet daily targets for completed transaction reviews and KYC cases
