The opportunity
At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing,…
What you'll do
Own the execution and evolution of Algolia’s employee listening strategy,: including engagement, pulse, onboarding, exit, and other lifecycle surveys.
Turn employee feedback into meaningful insights by identifying trends, themes, risks, and opportunities.
Combine quantitative data with qualitative feedback to understand what is happening and why.
Develop clear narratives and recommendations that help leaders move from data to action.
Partner with leaders and People Business Partners to understand what sits: behind the data and determine where deeper discovery may be needed.
Create reporting, communications, action-planning resources, and follow-up: mechanisms that make employee feedback useful—not simply informational.
What they're looking for
- A deeply employee-centered mindset, with strong empathy, active listening: skills, and curiosity about how processes, systems, communications, and decisions are experienced by employees.
- A process-oriented mindset with experience designing, improving, and operationalizing workflows and programs.
- Strong program and project management skills, including the ability to define: scope, prioritize work, manage timelines, dependencies, risks, and stakeholder accountability.
- Strong problem-solving skills and the ability to take an ambiguous challenge,: diagnose root causes, and create a structured path forward.
- Strong analytical judgment, including the ability to combine quantitative: data with qualitative insights to identify patterns and make recommendations.
- Excellent written, verbal, and presentation skills, with the ability to turn: complex information into clear insights, recommendations, and decisions.
- Strong stakeholder management and facilitation skills, including the ability: to build trust, navigate competing perspectives, and influence without authority.
- A continuous improvement mindset and curiosity about how technology, AI, and: automation can make work both more efficient and more human.