The opportunity
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
What you'll do
Leadership: Lead and mentor a team of engineers and specialists focused on: hardware reliability and field performance for the Starlink User Terminal Kit, including user terminals, Wi-Fi routers, power supplies, and cables.
Allocate resources across new product qualification campaigns, production: reliability priorities, and field hardware investigations to ensure appropriate technical coverage, timely execution, and rapid troubleshooting of failures
Develop individual team members through technical mentorship, clear: ownership, and opportunities aligned with individual growth and the strategic goals of the Starlink program
Partner closely with hardware design, software, manufacturing, and supply: chain teams to proactively influence current and future designs and maximize reliability across the product lifecycle
Technical Scope: Manage or lead technical investigations with tight timelines concerning isolated or fleet-wide performance or hardware issues that affect Starlink customers. Investigations may stem from test, production or field findings.
Develop and execute reliability qualification strategies for new and existing: products to maximize field life, minimize early-life failures, and demonstrate readiness for mass production
What they're looking for
- Design and execute environmental, mechanical, electrical, RF, and: system-level reliability testing tailored to product architecture, use conditions, and identified failure mechanisms to qualify changes in high volume manufacturing
- Automate reliability test execution, data analysis, and reporting using: appropriate data visualization and engineering tools to improve speed, repeatability, and technical decision-making
- Define and monitor ongoing reliability testing and monitoring strategies to: assess manufacturing process health and identify long-term reliability risks driven by process, material, and component variability
- Define and monitor critical hardware and performance field metrics, such as: product return rates, to identify and investigate product reliability shortcomings