The opportunity
Dropbox is seeking a highly organized and strategic Legal Operations Associate to join our Legal team. This individual will play a critical role in supporting the operational infrastructure that underpins our legal function.
What you'll do
Design and lead legal team workflows, policies, and processes to improve efficiency.
Implement and manage legal technology tools (e.g., CLM, eBilling, matter management).
Drive legal department KPIs, reporting, and dashboards to measure performance and value.
Support the rollout of Legal’s front door in Jira Service Management and the: onboarding of additional Legal teams, including testing changes, documenting configurations, and training users.
Oversee outside counsel and legal vendor engagements, onboarding, and billing.
Manage the legal team’s tech stack and collaborate with IT as needed.
What they're looking for
- + years of experience in legal operations, strong track record for project: management, or operations roles within a legal department or law firm.
- Tech industry experience and familiarity with commercial transactions strongly preferred.
- Background experience with legal systems and technologies such as JSM,: Confluence, Ironclad, Spellbook, and Brightflag knowledge are a plus, but not required.
- Strong track record for project management and process optimization.
- Excellent communication, collaboration, interpersonal and organizational skills.
- Eagerness to learn new things and ability to navigate complicated and nuanced issues.
- Familiarity with contracting and procurement processes, as well as with: negotiating, drafting and advising clients on commercial contracts is a plus but not required.
- Familiarity with knowledge management, content organization and access controls.
