The opportunity
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to…
What you'll do
Lead, hire, and develop a team of Account Managers to deliver customer and: revenue outcomes, while maintaining a high talent bar through coaching, performance management, and thoughtful hiring decisions
Own net revenue retention and the strategic direction of your segment,: proactively managing renewal risk, expansion pathways, and customer growth
Set the strategic direction for your segment, aligning account priorities and capacity to business goals
Coach Account Managers on value by learning the customer’s business,: identifying their pains, and winning over key decision-makers
Act as a technical subject matter coach on complex financial workflows, ERPs,: and integrations to support executive-level conversations and complex deal strategy
Build and maintain operating cadence across pipeline reviews, forecasting,: QBRs, CRM hygiene, and deal qualification to provide predictability to the business
What they're looking for
- Own forecast accuracy for your segment and communicate risks, trends, and: opportunities to senior sales and revenue leadership
- Partner cross-functionally with Risk, Underwriting, Legal, Deal Desk,: Product, RevOps, and Marketing to balance customer needs with revenue impact
- Serve as an escalation point for complex customer or commercial situations,: making tradeoffs that balance customer value, revenue, and risk
- Advocate for the voice of the customer by surfacing insights that influence: product direction and improve the customer experience
