Manager, Account Management - Intermodal OperationsNew$73K–$90K
The opportunity
An Operations Manager, Intermodal Operations sets the strategy across their team, supporting intermodal account operations for customers across the brokerage and transportation management lines of business. Working closely with their stakeholders and senior leadership, they…
What you'll do
Effectively translate business unit goals into an operational plan for their team.
Identify problems before they surface and solve key pain points for Uber: Freight customers and the Uber Freight internal org.
Build and inspire a culture of high quality customer service across the Uber Freight organization.
Allocate team resources appropriately to meet objectives.
Build a data-driven culture of continuous improvement, form relationships: across the organization, and manage through conflict appropriately.
Influence the broader organization on the importance of customer obsession and defect reduction.
What they're looking for
- See and unlock new business opportunities with measured impact to company objectives
- Seek opportunities for account growth and reducing accessorial losses.
- Bachelors degree and/or 4+ years of working experience
- + years of experience in the Freight industry, particularly in Intermodal
