The opportunity
The Applied AI Engineering team is responsible for helping customers turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across solution design, architecture, implementation, evaluation, and adoption, working…
What you'll do
Lead, hire, and mentor a high-performing team of Applied AI Engineers: supporting Codex customers across strategic accounts.
Own the operating model and technical engagement strategy for Codex Applied: AI Engineering, helping customers move from initial exploration to meaningful, scaled adoption.
Guide teams in designing and implementing AI-enhanced development workflows,: agentic systems, automations, evaluations, and scalable application architectures.
Act as the senior technical escalation point and thought partner for complex: customer implementations and engineering challenges.
Partner with Sales, Product, Research, and Engineering teams to align: customer outcomes with product direction and roadmap priorities.
Establish repeatable technical patterns, playbooks, reference architectures,: and best practices that enable broader adoption of AI-powered software development.
What they're looking for
- Coach Applied AI Engineers to operate as trusted technical partners to: engineering leaders, executives, and highly technical customer teams.
- Synthesize insights from customer engagements and translate them into: actionable feedback for Product, Research, and Engineering.
- Develop a deep understanding of how customers are using Codex, where they: encounter friction, and where new technical approaches or product capabilities could unlock greater impact.
- Champion safe, reliable, and effective adoption of AI-powered development workflows across industries.
