The opportunity
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
What you'll do
Coach and quality-check the daily activity and quota performance of a mixed: team of BDRs to ensure key metrics are consistently met.
Hire and efficiently ramp new BDRs, delivering onboarding across product: knowledge, buyer personas, competitive positioning, tools, and role-play practice.
Run a regular coaching cadence covering time management, objection handling,: prospecting tactics, and active listening.
Partner with Sales, Marketing, and Partnerships leaders to strategize on: pipeline and prospecting initiatives that support company-wide objectives, and to ensure the team has quality market coverage and penetration.
Build and maintain a library of prospecting resources the team can draw on,: and look for ways to run outbound with greater efficiency, including where AI and automation can reduce manual workload.
Maintain a high-performance, team-oriented culture and morale, including: performance management and succession planning as BDRs are promoted internally.
What they're looking for
- Own accurate management reporting, deal forecast and commit, hiring pipeline,: and project updates, using tools like Salesforce, Tableau, and Looker.
- Manage individual and team quota performance in real time, stepping in proactively rather than after the fact.
- Maintain strong written and verbal alignment with your regional Director and cross-functional stakeholders.
- You've completed BDR onboarding yourself, living a day in the life of the rep: and have a working command of Braze's messaging, pipeline strategy, and team performance metrics.