Sr. Manager, Field Engineering - SportsPosted today$192K
The opportunity
FEQ427R388 As an Senior Manager, Field Engineering, you will lead a broader team of technical customer advisors and help shape the strategy, roadmap, and operating model for a significant Field Engineering portfolio. You will scale impact beyond your immediate team through…
What you'll do
Lead, coach, and develop Field Engineering professionals and emerging people: leaders across a broader portfolio.
Set team strategy and roadmaps that connect customer needs, technical: priorities, business outcomes, and broader Field Engineering goals.
Increasingly influence the most important priorities for the portfolio and: help teams see around corners over the next 3–6–12 months.
Partner with Sales and cross-functional leadership to shape technical-win: strategy, resource allocation, customer coverage, and execution plans.
Build trusted relationships with senior customer stakeholders and use: customer, market, and competitive insight to improve account and portfolio strategy.
Establish repeatable inspection mechanisms across teams, including portfolio: reviews, customer-health reviews, technical-risk reviews, and escalation processes.
What they're looking for
- Coach leaders and senior practitioners through complex customer, technical,: competitive, organizational, and performance situations.
- Build and share playbooks, tools, enablement, and operating mechanisms that: increase productivity and consistency beyond one team.
- Influence Product, Engineering, Support, Professional Services, Marketing,: and Partners on customer requirements, product gaps, and cross-functional priorities.
- Use AI and automation to create one-to-many impact across enablement,: execution, forecasting, customer planning, and team productivity.