The opportunity
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. ShipMonk is hiring a Manager, Data & AI to shape and lead a new team inside Product Development.
What they're looking for
- Decide which open seat each strong candidate fits into. The roles are roughly: scoped, not rigid — part of your job is matching the actual people you hire to where they will do the best work.
- Onboard deliberately. Each new hire should know inside the first two weeks: what they own, what success looks like in 90 days, and who their key partners are in Product, Operations, and CX.
- Hire the AI Consultant with extra care. This is not a junior role and not a: generic ML engineer. You are looking for someone who can walk into a CX or Ops meeting, find a real problem, and ship something useful within weeks.
- Every new req, and every existing req in flight, carries a documented ROI: justification tied to a specific project. You take ownership of this from day one: validate what is already in the pipeline, kill what does not hold up, and orchestrate new reqs cleanly with the PM, Finance, and Recruiting.