The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What you'll do
Account Foundations ownership, owning payments requirements with Trust, Guest: & Host, and Compliance teams at Airbnb, and executing on logical account structures + external account orchestration in support of payments use cases.
Account Receivables: Partner on account receivables and loss-reduction initiatives where Payment Accounts capabilities can improve user experience, operational clarity, or risk outcomes.
Evaluation of account-related user data required to understand evolving: behaviors and needs related to payment activity and management. Data signals related to payment preferences help deepen the passport profile (identity graph) associated with all users on the marketplace. These signals may also assist in reducing false positive risk and compliance actions as well.
Resolution of account frictions and compliance information . Ongoing: transparency and management of various business related information and points of contact to reduce downstream friction or unnecessary account restrictions. This would also be an area to manage account access among several different users with access to data, actions, and payment methods.
+ years of experience building payment platforms or fintech products in a: product management role, with a track record of owning strategy, roadmap, and execution
Demonstrated experience building enterprise or B2B2C products for large: marketplaces, including deep understanding of identity workflows, compliance requirements, and fraud & losses.
What they're looking for
- Experience building or managing API-based products and developer-facing: platforms, with the ability to engage credibly with engineering teams and external developer partners
- Experience contributing to products that serve users across multiple: geographies, currencies, or regulatory environments
- Ability to define a clear product area strategy, success criteria, and: roadmap, and align cross-functional partners around priorities and tradeoffs
- Exceptional prioritization and decision-making skills: given competing needs and limited resources, able to make clear tradeoffs and communicate rationale to stakeholders at all levels
