The opportunity
As the Solutions Consultant, Enterprise Team Manager at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Enterprise prospects. You will set the operating rhythm for complex pre-sales work, coach the team on discovery, solution design,…
What you'll do
Lead, coach, and develop a team of Enterprise Solutions Consultants; set: clear expectations, provide regular feedback, and support career growth.
Establish a high-quality operating cadence for pipeline reviews, deal: strategy, forecasting, staffing, and performance management.
Partner with Enterprise Sales leadership to shape account strategy, qualify: complex opportunities, and deploy the right solutions resources at the right moments.
Coach the team to lead discovery, deliver tailored demos, and architect: solutions that connect Ramp’s platform, financial workflows, ERP systems, and integrations to customer priorities.
Engage directly in the most strategic or complex customer situations,: including executive conversations, technical validation, RFPs, and escalations.
Build scalable playbooks, technical assets, demo standards, and: knowledge-sharing practices that improve quality and consistency across the team.
What they're looking for
- Partner with Product, Engineering, Product Marketing, Customer Success, and: Services to translate recurring customer needs into actionable feedback, roadmap context, and strong handoffs.
- Define and inspect team health metrics such as coverage, conversion, cycle: efficiency, solution quality, customer outcomes, and talent development.
- Foster an inclusive, high-accountability culture grounded in customer: empathy, strong collaboration, speed, and continuous improvement.
- Identify practical ways for the team to use AI to improve preparation,: documentation, solutioning, and customer-facing work while maintaining quality and good judgment.
