Manager, Enterprise Solutions EngineeringActive$180K–$240K

incident. io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.

What you'll do

• You've managed a Solutions Engineering team before (1–3+ years leading a team), and you've grown ICs directly.

• You're hands-on by default. You watch the calls, you get into the deals, and: you coach on the specifics rather than the platitudes.

• You're technical enough to earn trust with engineers and technical buyers,: and commercial enough to know how a complex enterprise deal actually gets done.

• You think ahead about the machinery and mechanics of an SE team. Pipeline,: targets, enablement, capacity and who to hire next.

• You're on an accelerating trajectory and you're hungry for scope. A bit of: ambiguity and a lot of autonomy sounds like an exciting proposition, and you’re happy being flexible working across timezones.

• You can build relationships in every direction: your team, your AEs, Product, and customers, and you can shift between deeply technical and plainly commercial without missing a beat.

What they're looking for

• You've managed a Solutions Engineering team before (1–3+ years leading a team), and you've grown ICs directly.
• You're hands-on by default. You watch the calls, you get into the deals, and: you coach on the specifics rather than the platitudes.
• You're technical enough to earn trust with engineers and technical buyers,: and commercial enough to know how a complex enterprise deal actually gets done.
• You think ahead about the machinery and mechanics of an SE team. Pipeline,: targets, enablement, capacity and who to hire next.
• You're on an accelerating trajectory and you're hungry for scope. A bit of: ambiguity and a lot of autonomy sounds like an exciting proposition, and you’re happy being flexible working across timezones.
• You can build relationships in every direction: your team, your AEs, Product, and customers, and you can shift between deeply technical and plainly commercial without missing a beat.
• Market-leading private medical insurance. The proper kind, so you're never: weighing up your health against a bill.
• Competitive PTO. Showing up at your best requires switching off, and we make sure you have time to do that.