Manager, Field EngineeringNew$270K–$310K

Fireworks is the platform for specialized intelligence, enabling companies to build, train, and serve AI models tailored to their own data, workflows, and products. Founded by the team behind PyTorch and backed by AMD, Atreides, Benchmark Capital, Index Ventures, Lightspeed,…

What you'll do

• Lead, coach, and grow a distributed team of Field Engineers: hiring, onboarding, developing, and holding a high bar for technical excellence and customer outcomes

• Own your team's engagement portfolio: allocate the right engineers to the right pursuits and ensure consistent execution across discovery, demos, POCs, and production integrations

• Lead complex evaluations end-to-end (discovery → architecture → POC →: production plan), personally stepping in on the highest-stakes or most technically challenging deals

• Coach AEs and Field Engineers in real time to improve deal quality and close: outcomes — reviewing architectures, sitting in on calls, and running sharp post-mortems on wins and losses

• Build and refine the Field Engineering playbook: discovery frameworks, POC templates, reference architectures, and reusable field artifacts

• Serve as the voice of your team and customers internally: systematizing field insights, influencing the product/engineering roadmap, and translating recurring pain points into concrete platform improvements

What they're looking for

• Partner with revenue leadership on pipeline health, forecast calls, and territory planning for your region
• Stay hands-on when it matters: build/ship alongside your engineers (POCs/MVPs, load testing, eval + fine-tuning pipelines, model-serving choices across vLLM/SGLang/TensorRT-LLM) and ensure strong post-sales handoffs for onboarding and adoption
• Track and improve your team's operating metrics: win rates and velocity, POC cycle time, utilization, and customer adoption outcomes