The opportunity
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company.
What you'll do
Proactively identify, deconstruct, and rebuild core Commercial and XDR: processes, replacing legacy approaches with data-informed, AI-driven, automation-informed workflows that produce step-change improvements
Own Commercial and XDR segment enablement programs end-to-end, from intake: and scoping through delivery, FLM activation, and measurement
Partner with Commercial and XDR functional leadership to identify performance: gaps, define what good looks like, and design programs that close the delta
Use performance data, engagement metrics, and leading/lagging indicators to: continuously inform program design, prioritization, and iteration
Design and build program content (coaching playbooks, deal frameworks,: renewal and expansion playbooks for Commercial; outbound execution, prospecting, and pipeline generation playbooks for XDR) tailored to each motion's volume and velocity
Consult with GTM Productivity & Engagement on brief library needs, flagging: gaps and partnering on distribution strategy for Commercial and XDR audiences
What they're looking for
- Co-design shared cross-segment programs (e.g., systems rollouts) and own: Commercial- and XDR-specific customization and delivery
- Deliver FLM activation content that equips Commercial and XDR managers to: inspect and coach effectively in weekly 1:1s and pipeline reviews
- Engage GTM Onboarding when program content should be embedded in the new hire experience
- Partner on measurement, tracking engagement and attribution with leading and: lagging indicators relevant to Commercial and XDR outcomes
