Manager, People Shared ServicesNew$171K
The opportunity
Anduril Industries is a defense technology company with a mission to transform U. S.
What you'll do
Lead a centralized HR Shared Services function responsible for: first-resolution inquiries and core operational processes, ensuring a positive internal customer experience.
Drive the stabilization and elevation of a high-volume shared service: environment, focusing on efficiency, quality, and compliance.
Recruit, develop, and retain a high-performing team, ensuring rapid,: accurate, and high-quality service delivery.
Transform HR Shared Services into a scalable function aligned with: organizational growth and strategic objectives.
Shift the service delivery model from transactional dependency toward: structured self-service enablement, fostering employee autonomy.
Conduct comprehensive assessments of the current operating model—including: workflows, knowledge base maturity, response quality, and performance metrics—to identify opportunities for improvement.
What they're looking for
- Champion continuous improvement by challenging the status quo and adopting innovative ways of working.
- Lead the operational optimization of shared services platforms to enhance: productivity, bandwidth, and service quality.
- Collaborate closely with technology and process teams to reduce friction,: improve automation, and strengthen digital workflows across the organization.
- Assess, redesign, and maintain the Shared Services knowledge base to ensure: accuracy, usability, and alignment with current policies.
