Manager, Personalized SupportPosted today

Remote · WorldwideBusiness

The opportunity

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

What they're looking for

  • Recognize that the only way to do that is to develop and coach your: employees, to treat them the same way you would want them to treat your customers.
  • Ability to lead a team to effectively develop and achieve the desired: performance outcomes (performance, teamwork, collaboration, KPI reporting/analysis, frameworks, daily management tasks, training & enablement strategies, etc.