The opportunity
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible.
What you'll do
Own the end-to-end customer value journey, including responsibility for: landing, expanding, adoption and renewing accounts
Translate customers’ strategic objectives into high-impact Celonis use cases: and evangelize Process Intelligence across prospects and customers
Communicate the value opportunity and strategic roadmap to C-Level executives: in partnership with sales leadership and Celonis executives
Serve as an executive sponsor across the customer portfolio and solidify: Celonis as a strategic business transformation platform for our customers
Lead customers through the Celonis Value Journey, support the deployment of: new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation
Ensure customer success and architect improvement measures and manage change: within the customer base, while pioneering new methodologies within Celonis’ Value Engineering organisation
What they're looking for
- Direct Celonis Value Engineering, Services and Ecosystem resources through: the Celonis Customer Value Journey, creating durable value for our customers
- Take ownership and build strategic customer relationships as an executive sponsor
- Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews): to communicate results and realized value to senior management and C-level executives
- Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence
