Delivery Solutions Architect - Startups & Emerging EnterprisePosted today$180K

The opportunity

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey.

What you'll do

  • Engage with Solutions Architects to understand the full use case demand plan for prioritized customers

  • Lead the post-technical-win account strategy and execution plan for the: majority of Databricks use cases within our most strategic accounts

  • Be the accountable technical leader for specific use cases and customers: across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, go-live, and healthy consumption of the workloads the customer has chosen to run on Databricks

  • Be the first contact for any technical issues or questions related to: production/go live status of agreed upon use cases within an account, often spanning multiple use cases within the largest and most complex organizations

  • Leverage Shared Services, User Education, Onboarding/Technical Services, and: Support resources, and escalate to subject matter experts when work falls beyond your scope or expertise

  • Create, own, and execute a point of view on how key use cases can be: accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals

What they're looking for

  • Partner with Databricks Product and Engineering teams on new product: innovations, private previews, and upgrades
  • Develop an execution plan spanning all customer-facing technical roles and: teams across the following work streams:
  • Main use cases moving from ‘win’ to production
  • Enablement / user growth plan