Manager, SAP Platform & BASIS OperationsNew$174K
The opportunity
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.
What you'll do
Lead the SAP Platform Management and BASIS organization.
Establish platform strategy, standards, governance, and operational procedures.
Develop platform roadmaps supporting Lucid's global growth initiatives.
Manage internal Basis staff, GCC resources, and managed service providers.
Drive operational maturity through ITIL and Site Reliability Engineering (SRE) practices.
Own SAP availability, performance, stability, and operational KPIs.
What they're looking for
- Lead incident, problem, change, and release management activities.
- Ensure 24x7 support readiness for production environments.
- Govern operational SLAs and service performance metrics.
- Provide executive reporting on platform health, risks, and improvement initiatives.